Legal Information About Wonderluck Casino
Who Publishes This Site
Wonderluck Casino is published and operated by Nova Forge Ltd, a company registered in the Autonomous Island of Anjouan, Union of Comoros, with its address at Hamchako, Mutsamudu.
Nova Forge Ltd is the contracting party for every account opened on this site and the entity responsible for the platform, the cashier and the game lobby. Where a registration number or a company officer is not published on these pages, it has not been reproduced here rather than approximated, and correspondence needing those particulars should be directed to [email protected] so the request reaches the company secretary.
The authorisation under which Nova Forge Ltd trades is issued outside Australia. No Australian licence, permit or authorisation is held, sought or implied, and nothing on this site should be read as a claim of Australian regulatory standing. Players decide for themselves whether taking part is open to them where they live.
What Happens If You Follow a Link Away From Here
Once your browser leaves wonderluck-casino.com, our control over what you see ends at that point.
Some pages carry references to third party organisations, and the responsible gambling page carries links to support services. Those destinations are operated independently of Nova Forge Ltd, and their content, availability, privacy handling and terms are set by their own operators. We check such destinations at the time a link is published and we act on any report that one has become unsafe or has moved, but we do not monitor them continuously and we accept no responsibility for what is published on them after that check.
Who Answers for What Appears on These Pages
Editorial responsibility for the descriptive text, the game and payment tables, the bonus explanations and the legal pages on this site sits with Nova Forge Ltd.
Figures quoted across the site, including the 100 per cent match up to $750, the 200 free spins, the $30 minimum deposit and the monthly withdrawal ceilings running from $7,000 to $75,000, describe the terms in force on the date shown at the top of each page. Promotional mechanics are revised from time to time, and the version presented inside your account at the moment you activate an offer is the one that governs it. Where a discrepancy arises between a description on a public page and the record held on the platform, the platform record prevails and we correct the page.
Copyright and the Studios’ Trademarks
The text, page structure, tables and graphics produced for this site are the property of Nova Forge Ltd and may not be reproduced, republished or adapted commercially without written permission.
Game titles, logos and interface artwork belong to the studios that supply them. Pragmatic Play, Evolution, NetEnt, Play’n GO, Yggdrasil, Playtech, Ezugi, Hacksaw Gaming, Nolimit City, Red Tiger, Spribe, Betgames.TV and Live88 each retain the trademarks and copyright in their own catalogues, and those marks appear on this site solely to identify the games available in the lobby. Their appearance conveys no ownership claim by us and no endorsement of this site by them beyond the supply agreement itself. Quoting a short passage from these pages with a visible attribution to Wonderluck Casino is permitted.
How a Complaint Is Escalated
A complaint begins with support at [email protected], marked as a complaint in the subject line so it is routed away from the ordinary ticket queue.
Set out the account email, the dates and amounts concerned and what outcome you are seeking. We acknowledge within 48 hours and issue a substantive written decision within 14 days, longer only where a payment provider or a game studio has to supply round level data, in which case we tell you the revised date. If the decision does not settle the matter, the file can be taken to the Gaming Board of Anjouan, the authority that issued licence ALSI-152406028-FI2, quoting the licence number and our written decision. Keep the correspondence, since the regulator will ask for the internal stage to be exhausted first.
The Licence Behind the Operation
Nova Forge Ltd holds gaming licence ALSI-152406028-FI2, issued by the Gaming Board of Anjouan in the Union of Comoros, and that authority supervises the licence.
The conditions attached to it require the licensee to keep player funds separate from operating funds, to integrate only games whose random number generators carry current certification, and to maintain documented responsible gambling procedures including deposit limits, loss limits, session time-outs and self exclusion. Compliance with those conditions is assessed by the Gaming Board of Anjouan and not by any Australian body.
Where to Send Correspondence
Written contact with the operator, whether about the licence, copyright, a takedown request or a complaint already in progress, goes to [email protected].
Messages sent from the email address registered on your account are matched to that account automatically. Legal correspondence that concerns the company rather than a player account should say so in the subject line, because it is passed to a different desk from the one handling gameplay queries. We do not operate a published telephone number, and the site does not accept service of documents through the live chat channel.